Fast, friendly support
Get in touch with us by phone or email and we'll sort things out.
Monday to Friday
8.30am - 5.00pm NZST
If emailing, please let us know the domain or email account you are requesting support for.
This makes it much faster for us to track down and resolve any issues.
Things to know:
- Our unmetered disk space and bandwidth is subject to our fair use policy, which is found in our "Hosting Details and Service Level Agreement" document
- Core office hours are 8.30am - 5.00pm NZST, but servers are monitored outside these hours.
- We offer both PostgreSql and MySQL database engines and we're optimised to host PHP sites and web applications. We also have the ability to run Ruby or Java based web applications so let us know if you need either of these environments set up.
- Right now we do not offer Windows servers. If your current website needs to run on Windows, we won't be able to host it. If you're unsure, just ask and we'll take a look at your current site.
- If your site needs a particular technology that we don't have installed on your server, just ask. Chances are we can get it set up for you.